GOOD QUESTIONS. STRAIGHT ANSWERS.
Here is what to know before requesting your custom merchandise quote.
01What are the minimum order quantities?+
Minimum quantities vary by product and supplier. Contact us with the product and quantity you have in mind so we can confirm what is available.
02What artwork do I need to provide?+
Send your best available logo or artwork file. Vector formats are preferred where available, but we can review what you have.
03What if my logo is low quality?+
Send the highest-quality version you have. We’ll let you know if a different file is required before artwork is finalised.
04Will I see a design proof?+
Yes. An artwork proof is provided for review. Production starts only after you approve the final artwork and make payment.
05How long does production take?+
Production timeframes depend on the product, quantity and current production schedule. A timeframe will be discussed with your quote and must be confirmed before ordering.
06How does payment work?+
Payment details are provided during the quote and approval process. No payments are taken through this website.
07Do you offer delivery or collection?+
Delivery or collection options and any associated costs need to be confirmed for your order.
08Can I reorder a previous design?+
Ask us about a reorder and provide any previous order details you have. Product availability and minimum quantities will need to be reconfirmed.
09What colours and sizes are available?+
Options vary by product. Tell us what you need and we’ll confirm the current colour, style and sizing choices.
10Can you handle rush orders?+
Required dates must be checked before an order is approved. Rush availability and timing cannot be guaranteed until confirmed in writing.
LET’S PUT YOUR BRAND ON SOMETHING GOOD.
Tell us what you need and we’ll help you take the next step.